Refund Policy

Exceptions / non-returnable items

Unfortunately, we cannot accept returns due to change of mind items, sale items or gift cards. Custom products such as special orders and personalised items can not be returned. 

Damages and issues
We understand that from time to time a stamp may be faulty. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. In this case we will ask for you to return the stamp for a quality assessment and you will be reissued another stamp of equal or greater value. 

Begin a return
To start a return, you can contact us at info@happystamper.com.au. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@happystamper.com.au.